Comments on: Bank of Nightmares

By: Larissa

Larissa — Fri, 05 Sep 2008 16:23:02 +0000

Oh no, that sucks! Banks issues are SUCH a hassle. Whenever I talk to my bank’s customer service, I end up wanting to throw the phone into the wall.

By: Jessica

Jessica — Fri, 05 Sep 2008 02:47:33 +0000

I hate TCF Bank. They screw me all the time. I want to move to Chase but TCF is literally a block from my house so the ATM is so convenient. Ick. They keep me for now.

By: Jess

Jess — Thu, 04 Sep 2008 20:13:17 +0000

Someone got hold of Torsten’s German credit card number once and spent $3K gambling online with it. Apparently it’s common for waitresses and whatnot to steal foreign CC numbers because American CCs are no longer accepted on gambling websites because it’s illegal here. It was a hassle but luckily we didn’t have to pay for the charges.

By: Sara

Sara — Thu, 04 Sep 2008 14:50:42 +0000

I have had major problems with BOA as well. One involved me getting so worked up on the phone with the 473rd manager I started to cry hysterically (from madness, not from sadness). He finally said “miss, I really want to help you, but I need you to calm down because I just can’t understand what you are saying”. I still did not switch banks. I think that officially makes me the moron.

By: magda

magda — Thu, 04 Sep 2008 04:28:25 +0000

I hate Bank of America for so, so many reasons. One of them: I can’t use any ATMs in the District. Why? Because my account is a Washington State account. Hello, NATIONAL BANK. Virginia is no problem though, go figure. However, I cannot access my BofA-issued credit card statement or transactions online. It’s because (they tell me) the account was opened in Washington, but the credit card was opened in Virginia. Why? Why? “You could open an new account in Virginia,” they told me. Yeah, because that makes a lot of sense.

Good luck with the unauthorized charges. The bank probably has your back on this one, but you can put a fraud alert on your account if you’re worried. It’s easy and free; you can read about it (and other anti-ID theft stuff) at ftc.gov.

By: Playful Professional

Playful Professional — Thu, 04 Sep 2008 00:35:26 +0000

You really have the worst luck? What’d you think of GG on Monday?

By: Nora

Nora — Thu, 04 Sep 2008 00:24:32 +0000

Ugh! John/Jane Doe got my personal information last summer. As soon as I found out, I checked statements for all my accounts for the past year for irregular activity (I now do this every month, but was naive and figured if they were sending me a statement, it was just for my charges!) I, then, found charges that registered a web domain and a charge for a subscription to some porn site. Lovely. So, what’s a girl to do? Put the lockdown on the cards. I now pay for monitoring each month and am notified immediately of any irregular charges….and thank goodness I signed up for this because someone tried to use my card for nearly $2000 of electronics from Circuit City. Bottom line – there are some pathetic jerks out there. Hope you get your situation resolved and that it isn’t too much trouble for you!

By: Trish Ryan

Trish Ryan — Wed, 03 Sep 2008 23:21:02 +0000

That’s crappy…I’m so sorry you have to wrestle with this! Banking is such a strange thing. We left our last bank because their statements never matched our checkbook. It would only be a few dollars here and there, but we couldn’t figure out where the mix-up was, and they couldn’t seem to explain it. After six months of this, we gave up, pulled out our money, and started over.

Hang in there!

By: katelin

katelin — Wed, 03 Sep 2008 19:55:27 +0000

oh man that stinks. i hope it works out for you, i hate that scary feeling of other people using my money.

By: notsojenny

notsojenny — Wed, 03 Sep 2008 18:41:08 +0000

i’ve had the same thing with BOA. as much as a despise the company they really did save my ass with the protection program they had. i had about 7 multiple charges that totalled under $200 but they really did a great job helping me out and warning me about it and also resolving the dispute and getting me my money back. i have no idea how these people got my card, just trial & error i guess but i was ticked because i googled the sites were people were using my info and they were gaming sites. some freaking techie geeks fucked me over just so they could play an online game for another 2 hours. that’s what pissed me off the most, oh and that these sites only require card # & expiration dates. no other sort of verifying info.
but like i said, BOA solved the problem and did a great job.